Frequently asked questions

At VESTIUM, we focus on delivering premium custom and bespoke clothing with unmatched attention to detail. We work with all body types and genders, ensuring a fit and style tailored to your individuality. Our Certified Custom Clothiers have over a decade of experience and are committed to providing a safe, judgment-free experience.

Yes, we are an appointment-only boutique to ensure each client receives dedicated attention and time. Book your appointment here for NYC or Greenwich, CT locations, and let us guide you through the process of creating your custom garment.

Our standard timeline is 5-6 weeks (for bespoke designs and custom linings add 2-3 weeks extra), and we recommend starting your journey as early as possible. Rush service is available upon request for an additional fee & minimum order.

Yes! We provide virtual fittings for clients who cannot visit our showrooms. With a measuring tape and a helping hand, we’ll guide you through measurements and design details over a Zoom appointment. Your garment will be shipped to your home, and we’ll assist with final adjustments virtually if needed.

Two-Piece Suits: Start at $1,500~$1,750 for classic options.
Textured, Silk, or Cashmere Blends: $2,500–$4,900.
Atelier Services (Unique Bespoke Designs): From $3,000~$10,000
We take full payment upfront and accept all major credit cards.

Yes, all standard fittings and customizations (buttons, stitching, pocket designs, etc.) are included in the price. Custom linings, such as a photo collage or unique imagery, are available for an additional $250.

Minor alterations can be completed locally, or you can ship the garment back to us using a prepaid FedEx label. Our team will ensure any necessary changes are made promptly.

At VESTIUM, we pride ourselves on creating a safe and welcoming space for everyone, regardless of gender, body type, or past experiences. We offer a 100% satisfaction guarantee or your money back, ensuring you can trust the process and our expertise.

We source fabrics from the finest mills in Italy and England, including luxurious silks, worsted wools, linens, and even exclusive metallics from our Cosmic Opulence collection. Whatever your vision, we’ll help you find the perfect material to bring it to life. Additionally, we maintain close, personal relationships with our suppliers and mills, enabling us to offer direct pricing to our clients. This ensures you receive the finest quality at exceptional value, with no unnecessary markups.

Yes! From buttons and stitching to pocket designs and linings, your garment will be tailored to your vision. Standard customizations are complimentary, while custom linings featuring unique designs (photos, patterns, or collages) are available for an additional $250.

Once your measurements and fit preferences are on file, future orders are seamless! You can simply place an order via email or text, and we’ll handle the rest.

We value our loyal clients and offer packages and exclusive collections for repeat customers. Reach out to hello@vestiumny.com for more details.

“Custom” refers to made-to-measure garments tailored to your measurements, while “bespoke” involves creating a fully unique garment from scratch, including custom patterns and extensive personalization. Both processes at VESTIUM prioritize precision fit and exceptional craftsmanship.

WHAT OUR CUSTOMERS ARE SAYING ABOUT VESTIUM

"Ksenia spent considerable time and provided excellent suggestions. Very thorough work and I highly recommend them."

SHISHIR D

"Team was fantastic. Loved the service, selection, and the end product."

MICHAEL B

"Vestium is absolutely amazing! I love the fabrics that they use. The designs are so unique and high quality."

ELIZABETH J